Accident Scout — Terms of Use
Effective date: August 26, 2024
Site/Brand: Accident Scout (the “Site”)
Operator: Accident Scout(“we,” “us,” or “our”)
Contact: [email protected] •
Important: We are not a law firm and do not provide legal advice. Submitting information through this Site does not create an attorney–client relationship. If we determine you may qualify, we may share your information with independent, participating attorneys or law firms for evaluation.
1) Acceptance of these Terms
By accessing or using the Site, you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the Site. We may update these Terms at any time; your continued use signifies acceptance.
2) Eligibility & Intended Use
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site. The Site is intended for individuals in the United States who are seeking an initial case evaluation after a motor vehicle accident.
3) No Attorney–Client Relationship & No Legal Advice
Information on the Site is for general informational and marketing purposes only. Communications sent through forms, chat, SMS, or phone do not create an attorney–client relationship and may not be confidential. If we connect you with a law firm, any relationship you form will be governed by that firm’s engagement agreement.
4) How We Operate
We gather information to assess potential eligibility and may refer or share your information with participating law firms or service providers for review. We may receive compensation from participating firms and/or service providers for marketing and case-intake services where permitted by law. We do not guarantee that any law firm will agree to represent you or that you will obtain any outcome.
5) User Responsibilities
You agree to:
Provide accurate and complete information;
Use the Site only for its intended purpose;
Not submit information about incidents for which you are already represented by an attorney (unless allowed under local rules and your prior engagement terms);
Not interfere with or disrupt the Site.
6) Consent to Contact; SMS & Calls
By submitting a form or calling us, you consent to be contacted by phone call, SMS/MMS text, email, or prerecorded messages at the numbers/emails you provide (including via autodialer/automated technology) for case evaluation, customer service, and marketing. Message & data rates may apply. Message frequency varies. You may opt out of SMS at any time by texting STOP (HELP for help). Consent is not a condition of purchase or services.
7) Call Recording & Monitoring
Calls may be recorded or monitored for quality assurance and compliance with notice and consent where required by applicable law. By continuing with a call after notice, you consent to recording and monitoring.
8) Intellectual Property
All content on the Site (text, graphics, logos, etc.) is owned by us or our licensors and protected by law. You may not copy, modify, distribute, or create derivative works without our express permission.
9) Third-Party Links & Services
The Site may contain links to third-party websites or services. We are not responsible for their content or practices. Your use of third-party sites is at your own risk and subject to those sites’ terms and policies.
10) Disclaimer of Warranties
THE SITE AND ALL CONTENT/ SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.
11) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIMS SHALL NOT EXCEED ONE HUNDRED DOLLARS (US $100) OR THE AMOUNT YOU PAID (IF ANY) TO USE THE SITE, WHICHEVER IS GREATER.
12) Indemnification
You agree to defend, indemnify, and hold harmless us and our affiliates, partners, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Site or violation of these Terms.
13) Dispute Resolution; Arbitration; Class Action Waiver (Optional)
Please review carefully. Consider legal counsel before adopting. Any dispute arising out of or relating to these Terms or the Site shall be resolved by binding arbitration on an individual basis, and not in a class, consolidated, or representative action, to the extent permitted by law. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision. Venue and governing law appear below.
14) Governing Law; Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Venue for any permitted court action shall be in the state or federal courts located in [County], Florida.
15) Changes to the Site & Terms
We may modify, suspend, or discontinue any part of the Site at any time. We may update these Terms periodically; the “Effective date” above reflects the latest version.
16) Contact
Questions about these Terms?
Email: [email protected]
Accident Scout — Privacy Policy (Draft)
Effective date: August 26, 2024
Operator/Controller: Accident Scout (“we,” “us,” or “our”)
Contact: [email protected]
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with Accident Scout (the “Site”), submit forms, call or text us, or are contacted by us. By using the Site, you agree to this Policy.
1) Information We Collect
Information you provide: Name, phone number, email, city/state, accident details (date, location, injuries, treatment, representation status, insurance information), and any other information you choose to submit.
Communications: SMS messages, emails, and call metadata/recordings (with notice/consent as required by law).
Automatic data: IP address, device/browser type, pages visited, referring URLs, timestamps, approximate location, and cookie/pixel identifiers.
Inferences & scoring: Eligibility assessments or propensity scores we or our partners derive from your interactions.
2) Sources of Information
Directly from you (forms, calls, texts, emails).
Automatically from your device (cookies, pixels, analytics).
From service providers (CRM, call tracking, analytics, ad platforms).
From participating law firms or partners, where permitted.
3) How We Use Information
Evaluate potential eligibility and respond to your inquiries.
Connect or refer you to participating independent law firms.
Provide customer service and manage communications (phone, SMS, email).
Operate, secure, and improve the Site and our services.
Advertising/retargeting and measurement (e.g., Meta, Google).
Compliance, fraud prevention, and enforcing our Terms.
With your consent, for any additional purposes that we disclose at the time of collection.
4) How We Share Information
We may disclose personal information with:
Participating law firms and case-intake partners to evaluate your matter.
Service providers (hosting, CRM, call tracking, SMS/email vendors, analytics, marketing, security).
Advertising partners (e.g., to measure and optimize ads; may constitute “sharing” under some state laws).
Affiliates and corporate successors in the event of a merger, acquisition, or asset transfer.
Legal/disclosure: to comply with law, respond to lawful requests, or protect rights, safety, or property.
We do not sell personal information for money. We may engage in “sharing” and/or “targeted advertising” as defined by certain state privacy laws (e.g., California), which you can opt out of (see Section 9).
5) Cookies & Online Tracking
We use cookies, pixels, and similar technologies for site functionality, analytics, and advertising. You can manage cookies via your browser settings and, where offered, a cookie banner or preference center. Some browsers or extensions send Global Privacy Control (GPC) signals; where legally required, we treat GPC as an opt-out of “sale/share” for the browser sending the signal.
6) Your Choices & Communications
SMS: Text STOP to opt out; HELP for help. Message & data rates may apply.
Email: Use the unsubscribe link or contact us.
Targeted advertising / “Sale or Share”: Use our Do Not Sell or Share My Personal Information link (see Section 9) or send us a request at [email protected].
7) Data Retention
We retain personal information as long as necessary for the purposes described in this Policy (e.g., evaluation, referral, compliance), and as required by law. We may retain call recordings, SMS logs, and form submissions for a period consistent with our business needs and regulatory requirements.
8) Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.
9) State Privacy Rights (e.g., CA, CO, CT, VA, UT; others as they adopt)
Depending on your state, you may have rights to know/access, correct, delete, opt out of targeted advertising and/or sale/share, and limit use of sensitive personal information. To exercise these rights:
Submit a request to [email protected] with “Privacy Request” in the subject.
Use the Do Not Sell or Share My Personal Information link in our footer (when available).
For authorized agents, include proof of authorization.
We may verify your identity before processing. You may appeal a denial by responding to our decision email.
California-Specific Disclosures (CPRA):
Categories collected: identifiers (name, email, phone, cookie IDs), internet activity, geolocation (approximate), professional/insurance details you provide, inferences (eligibility).
Sources, purposes, and disclosures are as described above.
We do not sell personal information for money, but we may “share” for cross-context behavioral advertising.
We do not knowingly collect or use “sensitive personal information” for purposes beyond those allowed by law without your consent.
Nevada: We do not sell covered information as defined under Nevada law, but you may submit requests to the contact above.
10) Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will take appropriate action.
11) International Users (GDPR/EEA/UK)
Our services are intended for U.S. residents. If you are in the EEA/UK, we process data under legal bases such as consent, contract, legitimate interests (e.g., marketing, security), and compliance. You may have rights to access, rectify, erase, restrict, object, port data, or lodge a complaint with your local authority. Transfers outside your region may occur with appropriate safeguards.
12) Changes to this Policy
We may update this Policy periodically. Material changes will be posted on the Site with an updated Effective date.
13) Contact Us
Questions or requests regarding this Policy can be sent to:
Email: [email protected]
Footer Compliance Snippets (Ready to Use)
SMS Consent (short):
I consent to receive SMS notifications and marketing messages from Accident Scout. Message frequency varies. Message & data rates may apply. Text HELP for help, STOP to opt out.
Call Recording Notice (short):
Calls may be recorded and monitored for quality and compliance, with notice and consent where required by law.